Department of Defense (DoD)

Ms. Dawn Bilodeau, Chief, DoD Voluntary Education, provided a DoD Voluntary Education Program Update at the 2017 Council of College and Military Educators (CCME) Professional Development Symposium in Atlanta, Georgia on Tuesday, March 7, 2017.

The Department of Defense Branding and Trademark Licensing Program Office, in collaboration with the Military Service Trademark Licensing Offices and the DoD Voluntary Education program, developed and published a new guide related to the use of official seals and other protected logos, insignia and marks of the DoD and Military Services. View the guide.

The Office of the Under Secretary of Defense for Personnel and Readiness is pleased to announce the kickoff of the Department's new Voluntary Education Institutional Compliance Program (ICP).

The Department of Defense announces the launch of the Postsecondary Education Complaint System which will provide a centralized online reporting system for service members and their families to use in reporting problems with education institutions. Agency partners including the Departments of Veterans Affairs and Education are also launching online feedback tools providing a centralized system for veterans, service members and eligible family members to file student complaints. Military-connected students using Tuition Assistance (TA) or Military Spouse Career Advancement Accounts (MyCAA) Scholarships can submit feedback at: https://www.militaryonesource.mil/web/mos/choosing-a-college. Once a complaint is received, agency staff will contact both the student submitting the complaint as well as the referenced school, working with both parties to fully understand the issue raised and seek resolution. Similarly, feedback by GI Bill recipients can be submitted at www.benefits.va.gov/gibill/feedback.asp and feedback by federal financial aid recipients can be sent to Compliancecomplaints@ed.gov. For more information, view the attached letters issued to Military Students (TA & MyCAA) and DoD MOU Partner Institutions.

The purpose of the 2015 – 2020 Department of Defense (DoD) Voluntary Education (VolEd) Strategic Plan is to ensure that DoD VolEd continues to shape quality educational experiences for service members. Education is fundamental to the success of the Armed Forces and plays a critical role in the recruitment of high-performing talent, the preparedness of service members for 21st century warfare, and ensuring successful service member transitions to civilian life where they become active and engaged citizens.