Thinking of Attending
College?

Contact Information


DoD MOU Technical Questions
(Institutions)

For institutions that have any DoD MOU technical questions or concerns, click here or email voledconcerns@navy.mil.


 

Phone: (850) 452-1977

Hours of Operation: Mon - Fri, 7:00 a.m. - 3:30 p.m. (CST)


 

DoD MOU Policy Questions
(Institutions)

For institutions that have any DoD MOU policy/compliance questions or concerns, click here or email
osd.pentagon.ousd-p-r.mbx.vol-edu-compliance@mail.mil. 


 

Phone: (703) 614-7584

Hours of Operation: Mon - Fri, 7:30 a.m. - 4:00 p.m. (EST)


 

Postsecondary Education Complaint System
(Students Use Only)

For military-connected students using the Postsecondary Education Complaint System (PECS) to report experiences, related to misleading and/or unfair acts or practices by educational institutions, please select one of the contacts below:

 

Tuition Assistance (TA) or Military Spouse Career Advancement Account (MyCAA) Scholarship Recipients: Click here or visit https://pecs.militaryonesource.mil/pecs/dodpecs.aspx to submit a complaint or provide feedback.

 

GI Bill Recipients: Click here to visit the GI Bill website and submit feedback.

 

Federal Financial Aid recipients: Click here or email compliancecomplaints@ed.gov to submit compliance complaints.

 

Student Loan Recipients: Click here or visit https://www.consumerfinance.gov/complaint.

Career Path DECIDE
(Students, Counselors)

For prospective students looking to identity career paths and make informed decisions regarding education or professional development opportunities, click here or visit https://careerpathdecide.org/ to access Career Path DECIDE and provide feedback.



TA DECIDE
(Students, Institutions)

For prospective students or educational institutions looking to review and compare educational institutions eligible for tuition assistance, click here or visit https://www.dodmou.com/TADECIDE